Mainly just that lack of true customer service/good manners being replaced with crass snobbery. There was no reason at all for you to be chased out into the snow while waiting for your ride, and nobody should be treated that way.
But of course, you weren't a guest, and therefore probably not even a person.
no subject
Date: 2017-12-20 07:08 pm (UTC)But of course, you weren't a guest, and therefore probably not even a person.